How can I recover hidden or missing files from an external hard drive?

Hlo Everyone i’m new here . I have window 10 in my pc there are some files i want to access them but its shows that files are not there but its show that files are there as space is still occupied. Let me know what should i need to do in order to get them back. I’m a non-tech person so don’t know much tech terms.

Hello!

Thank you for choosing Ace Data Recovery! We’re excited to assist you in recovering your valuable data. Our team is committed to providing you with the best possible service.

To get started, you can either bring your device to our location or ship it to us for a thorough diagnosis. For your convenience, I’ve included a link below that contains all the necessary information regarding our shipping process and guidelines:

If you have any questions or need further assistance, please feel free to reach out to arubenyan@datarecovery.net. We’re here to help!

Looking forward to working with you!